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- E-Daakhil has been launched by centre across all states and union territories of India.
- This portal was launched by Department of Consumer Affairs, Government of India in Ladakh on 22nd November 2024.
- The portal is now operational in every state and union territory of India.
- Consumer Protection Act 2019 was notified and enforced on 20th July, 2020.
- E-Daakhil is an innovative online platform. It is designed to streamline the consumer grievance redressal process.
- E-Daakhil offers the facility to file complaints and track their status.
- National Consumer Dispute Redressal Commission first launched the e-Daakhil portal on 7 September 2020.
- It was launched in 35 States/UTs except Ladakh by the end of 2023.
- At present over 2,81,024 users have registered on the E-Daakhil portal.
- 1,98,725 cases have been filed. Out of these, 38,453 have been disposed of.
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