Wokha SAATHI WhatsApp Chatbot has been awarded the Gold Award at National Awards for e-Governance Scheme 2023-2024.
The Wokha SAATHI (Smart AI-based Assistant for Timely Help & Interface) WhatsApp Chatbot is an innovative initiative of the Wokha District Administration of Nagaland.
Deputy Chief Minister of Maharashtra, Devendra Fadnavis presented the award at the 27th National Conference on e-Governance held in Mumbai, Maharashtra.
This is for the first time that an initiative from Nagaland has got a Gold Award for its contribution to e-Governance.
As part of the initiative, over 40 services have been brought under one stop chat bot of the Wokha District Administration.
This AI-based chatbot offers timely assistance. It serves as a user-friendly interface for residents.
Open Network for Digital Commerce (ONDC) has got Gold Award under the category “Application of Emerging Technologies for Providing Citizen-Centric Services” in the National Awards for e-Governance.
National Awards for e-Governance by the Department of Administrative Reforms and Public Grievances recognise and promote excellence in implementation of e-Governance initiatives.
They encourage innovation in successful e-Governance solutions.
They are conferred each year during the National Conference on E-Governance, organised every year.
The Government of Maharashtra hosted the 27th Edition of the National Conference on E-Governance in Mumbai.
